Privacy Protocol.
Last updated: July 24, 2026
Who we are
milo is a travel deals platform that shares flight price drops, deal discovery tools, and a paid subscription with automated alert scanning. At this stage, milo is run by an individual based in the UK.
If you have any questions about this policy, you can contact us at: jack@milo.flights
What data we collect
We collect only what we need to run the service:
- Your email address
- Your account login credentials (stored and managed by our authentication provider)
- Subscription status (e.g. active/cancelled) and a Stripe customer identifier
- The date and time you signed up and basic usage needed to operate the product
- Your alert configuration (routes, dates, filters) and credit balance/usage history
We do not collect:
Full payment card details (handled by Stripe).
How & why we collect it
We collect your email and account details when you create an account, whether to sign up to the free newsletter or to a paid subscription package. We use this information to provide access, send essential service emails (such as subscription confirmations), and support your account.
The lawful basis for this processing is consent for the free newsletter, and contract necessity for a paid subscription package (to provide the access and credits you paid for).
Usage & storage
- Accounts and application data are stored using Supabase.
- Payments and subscription management are handled by Stripe. We do not store your full payment card details.
- Emails are sent using Mailjet, our email service provider.
- Data is stored securely and is never sold for advertising purposes.
Our subprocessors act as data processors on our behalf and are expected to comply with applicable data protection laws.
Retention & your rights
We keep your data for as long as you have an active account or subscription. You can request access, correction, or deletion of your data at any time.
Contact for data requests:
jack@milo.flights
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