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Support Desk.
milo is run by a small team, so a real person reads every message. Get in touch and we'll get back to you as quickly as we can.
Contact us
hello@milo.flights
Common questions
How do alerts work?
Set a route, travel window, and target price, and milo scans automatically until it finds a fare at or below that price — you'll get a push notification and an email the moment it does.
Why hasn't my alert found anything yet?
Some routes simply don't have a fare under your target price right now — try widening your date range or raising your target slightly. Each alert also only scans on the schedule your plan allows, so it may just not have run yet.
How do I cancel or manage my subscription?
On the web, use the billing portal linked from your account. In the iOS app, subscriptions are managed through Apple — go to your device's Settings › [your name] › Subscriptions, or the App Store.
I made a purchase but it's not showing up
On iOS, try the "Restore Purchases" option on the subscription screen first — that resolves most cases instantly. Still stuck? Email us and we'll sort it out.