Terms Protocol.

These Terms and Conditions govern your use of milo, including any paid subscription package (together, the "Service").

By creating an account or purchasing a subscription, you agree to these Terms. If you do not agree, you must not use the Service.

milo is run by an individual based in the UK (not currently a registered entity).

milo helps you discover flight deals and price drops using automated scanning and search tools.

milo does not sell flights, issue tickets, or act as a travel agent. All bookings are made directly with third-party airlines or travel providers.

Prices shown in alerts, search results, emails, or on the Service are not guaranteed and may change without notice.

• Fares depend on airline inventory and availability and can disappear before you book.
• Some deals may be "mistake fares" or pricing errors from third parties. These may be changed or cancelled by airlines.
• You are responsible for verifying all booking details before purchase and complying with the airline's terms.

New accounts start on a free tier with 200 one-off credits, no card required and no expiry, limited to Economy cabin alerts. You can top up credits at any time, or subscribe to one of the annual packages below for cheaper credits and access to Premium Economy, Business, and First cabins.

Credits power automated price-scanning of your alerts, whether you're on the free tier or a paid package. How many credits an alert uses depends on factors such as how flexible your dates are and how often it scans.

• The free tier's 200 credits are a one-off grant that doesn't expire or reset. A paid package's monthly credit allowance resets at the start of each billing cycle and doesn't roll over.
• You may purchase additional top-up credits at any time, on either the free tier or a paid package. Top-up credits do not expire and are only used once your free-tier grant or monthly allowance is exhausted.
• If your credit balance can't cover a scan, the affected alert will be automatically paused until your balance is replenished. milo is not liable for any deals missed while an alert is paused for this reason.
• Credit top-up purchases are non-refundable. We do not offer refunds for partial use, unused credits, or failure to use the Service. For a purchase made through the iOS app, refund requests are handled by Apple under its own policies, not by milo directly.

milo is also offered as one of several annual subscription packages, each billed once per year at a different price and each carrying a different monthly credit allowance. How your subscription is billed depends on where you sign up.

Switching between packages isn't currently self-serve on either platform — contact us if you'd like to change package.

You are responsible for keeping your login details secure and for all activity under your account.

• Do not share, resell, or distribute paid access to the Service.
• Do not scrape, copy, reverse engineer, or reproduce milo's alerts, data, or tools.
• We may suspend or terminate accounts that abuse the Service or violate these Terms.

To the fullest extent permitted by law, milo is not liable for indirect or consequential losses, missed travel opportunities, third-party failures, fare changes, booking issues, airline cancellations, or pricing errors.

If we are found liable for any reason, our total liability will not exceed the amount you paid for your current subscription period.

We may update the Service or these Terms from time to time. Continued use after changes means you accept the updated Terms.

These Terms are governed by the laws of England and Wales, and disputes are subject to the courts of England and Wales.